Privacy Policy
Last updated: October 13, 2026
This policy explains how TotalCare Orlando ("TotalCare", "we", "us") collects and uses information when you visit this website or contact us through it.
Information we collect
Information you give us. When you fill out our form, we collect your name, phone number, email address, ZIP code, neighborhood, whether the home is your primary or seasonal home, and anything you write about your home's needs.
Information collected automatically. Like most websites, we use cookies and similar tools to collect basic information such as your IP address, browser and device type, the pages you visit, and how you arrived at the site. This includes the Meta Pixel, which helps us measure how our Facebook and Instagram ads perform.
How we use it
- To respond to your request and set up a conversation about your home
- To provide and coordinate our home management services if you become a client
- To contact you by phone, email or text message about your request
- To measure and improve our website and advertising
- To meet legal obligations
How we share it
We do not sell your personal information. We share it only with:
- Companies that help us run our business, such as our customer relationship management, email and website hosting providers
- Advertising partners such as Meta, through the cookies described above
- Service providers who work on your home, if you become a client and only as needed to do the work
- Authorities, when required by law
Your choices
- You can ask us to stop contacting you at any time. Reply STOP to a text message, use the unsubscribe link in an email, or tell us by phone or email.
- You can ask to see, correct or delete the personal information we hold about you by contacting us below.
- You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook or Instagram settings.
Data retention and security
We keep your information for as long as we need it to respond to you, serve you as a client, or meet legal requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Children
This website is intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Terms of Use
The information on this website is general and provided for informational purposes. Submitting the form does not create a service agreement. Services, pricing and coverage areas are confirmed with you directly before any work begins. We may update the content of this website at any time. Links to other websites are provided for convenience, and we are not responsible for their content. To the extent permitted by law, TotalCare is not liable for any damages arising from your use of this website. These terms are governed by the laws of the State of Florida.
Contact us
TotalCare Orlando
Email: [email protected]
Phone: 407-650-1819